FAQs

Do you have a restaurant?
We have a classic restaurant on the ground floor where breakfast, lunch, and dinner is served. The restaurant offers the best of local and international cuisines as a buffet or a la carte.
Does the hotel have a conference room? If so, how many people can it accommodate?
The hotel has different conference rooms that can accommodate as few as 10 people or any event of up to 1000 guests.
Can I pay by credit card?
Yes, we accept Visa, MasterCard, JCB, American Express and Diners Club cards.
When do I need to pay for the accommodation?
Payment of any outstanding balance is made when you check out, but payment must be guaranteed when you check-in unless agreed otherwise on the basis of the applicable rates.
Are the prices quoted per room or per person?
The prices quoted are always per room for Bed & Breakfast, is always important to check for the most comfortable type of room.
Is the online booking procedure secure?
Yes, we use the SSL protocol, so all bookings made on our site are secure.
Are pets allowed to stay at the hotel?
No, pets are not currently allowed in the hotel. We want to be sure that both the comfort and safety of your precious pet can be guaranteed before implementing such a service.
How many floors does the hotel have?
The hotel has five floors in all.
Do the bathrooms have baths or showers?
Most of the rooms have both bath tube and rainforest shower.
What difference is there between a classic room and a deluxe room?
The decor is the same, but the deluxe rooms are larger than the classic.
Is room service available? If so, at what times?
Room service is available for 24 hours and every day.
What time is breakfast served?
Breakfast is served from 7 am to 10 am, every day.
Check-in time?
As a rough guide, the check-in time is after 12 noon. Let us know your arrival time in case you schedule an early check-in we‘ll do our best to have your room available.
Is breakfast included in the price?
Breakfast is offered to all guests staying at the hotel as all our rates come with complimentary breakfast for one.
Is a pickup service available from the airport?
Yes, this service is available on request. When booking this service, please state the flight number for your arrival and/or departure and relevant times. The cost of the service is $30.
Which is the nearest airport?
The nearest airport is the Nnamdi Azikiwe International Airport, which is located around 25 minutes drive away from the hotel.
Internet connection?
A wireless internet connection is available throughout the hotel. The guest rooms feature hi-speed web connectivity on wireless network and guests can also make use of the internet at the business center at an affordable rate.
Can I leave my luggage?
Yes, we can look after your luggage. If at check in your room is not ready yet or in case of early check-out. We will store your luggage free of charge on your check-in and check-out days.
Is Reception open 24 hours?
Yes, Reception service is available 24 hours.
How far in advance do I have to book?
As soon as you have planned your trip! We sometimes have last-minute availability, but in general, the earlier you book, the higher the chance of getting our in-demand rooms.
Check-out time?
As a rough guide, the check-out time is before 11 am. If you plan a late check out kindly let us know your departure time, we’ll our best to satisfy your needs.

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