What is the check-in and check-out time?
Check In: 2:00 PM
Check out: 12:00 PM
How can I request late check-out?
Late check-out is based on availability. Please reach out to our front desk, and they will let you know if it is possible for a complimentary check-out until 1:00PM. Late check-out is between 12:00PM Noon and 6:00PM and will be subject to an additional 50% of room rate. Departures after 6:00 PM will be subject to an additional full night’s stay.
Can I request early check-in?
Early check-in is based on availability and is in no way guaranteed. Patterns for our departing guests vary daily. With this in mind, in the event your room type is available and fully serviced by our housekeeping department, the hotel will provide an early check-in when possible.
Will I be charged for an early departure?
If your booking is prepaid, nonrefundable – the full stay will still be charged. All other reservations will be charged full amount including taxes and fees. Certain exceptions may apply.
Is the hotel pet friendly?
Pets are not allowed
Does the hotel provide any WiFi services?
Yes, WiFi is included in the daily Facilities Fee.
What is minimum age required to check in?
Minimum age required to check in is 18 with valid government issued ID.
What is the hotel’s cancellation policy?
Cancellation policies may vary from 72-hours prior to check-in on the date of arrival to fully non-refundable. Please check your reservation confirmation to verify the cancellation policy of your reservation. If you booked your reservation directly with the hotel, you may contact the Reservations Department to verify the cancellation policy. If you booked your reservation via a third party (e.g. Expedia, travel agent, booking.com, etc.), we ask that you reach out to the third party directly to confirm the cancellation policy.
Can I smoke in the hotel?
Please refrain from smoking as this is a smoke-free hotel. If you smoke in your room, a N100,000 smoking fee will be applied. Noise and smoke complaints are taken very seriously. Excessive noise and all smoke complaints will be addressed by our Security Department. If you experience any type of noise or smoke issue during your stay, please dial “100” for immediate assistance.
What happens if I damage the guest room?
You will be responsible for the FULL replacement cost of any item damaged in the guest room. Charges will be posted to your folio.
Which is the closest bus station to the hotel?
Area 1 park is the closest station to the hotel, and it is located just 5 minutes from the hotel. It provides access to every other parts of the city.
What is a special offer?
What will it cost to hire a cab from the hotel?
- Nnamdi Azikiwe International Airport is Approximately N10,000 & 35 minute drive
- City Center N3,000 & 20 minutes drive
Do you have a restaurant or bar in the hotel?
Grand Restaurant is located on the lobby-level offering buffet breakfast items in the morning; a-la-carte lunch and dinner. Bar service is available in the Rendezvous lounge and Aso Rock Pool Bar.
Do you have room service?
Yes, we do offer a 24-hour room service.
Does the hotel have a fitness center, pool, or spa?
Fitness Center: Open from 6.00 AM - 9.00 PM. Our fitness studio keeps guests energized with top-of-the line treadmills and elliptical machines, as well as free weights, and recumbent bicycles.
Pool: Adult and kids pools, pools are opened until 6.00 PM.
SPA: Opened 24 hours, 7 days
What is a special offer?
Do you have any meeting or banquet space?
Meeting Facilities
Grand Pela Marquees can host up to 1000 in large tent and 600 in small tent, there are small meeting rooms for 100 and less. Designed to inspire creative thinking, the rooms are fully outfitted with all the latest technology.
For more information, contact the Sales Department Group Sales: 08176025992
Email: info@grandpelahotels.com